Welcome to our Frequently Asked Questions (FAQs) page Here you will find helpful information, for some of our most asked questions gathered from our Patients for your convenience.
A 1: Please contact our International Patients Department on +98 51 385 82380, +98 937 950 9178
A 2: The effects of a meal on the levels of certain chemical substances in the blood used for analysis can be affecting the results up to 12 hours after. So by fasting overnight, a blood test result will not be influenced by a recent meal.
A 3: Only patients admitted to single rooms are permitted to have family members stay overnight.
A 4: You may fill out one of the special forms available in each ward or you may speak to a representative from the Quality Department.
A 5:Wards: 14:00-16:00
A 6: There is a bank and an ATM within the Hospital
A7: • Receiving desirable health service is the right of patients • Enough information must be given to the patient in an appropriate manner • The patient's freedom of choice in receiving health services must be respected • Health service must be presented to the patient based on privacy respect and the principle of confidentiality • Access to the efficient complaints handling system is one of the rights of patient